Archive for the ‘ Customer Spotlights ’ Category
Using Laserfiche in the Creative City The City of West Hollywood, known locally as WEHO, is in the County of Los Angeles and includes such landmarks as the Sunset Strip, the Fairfax District, and numerous nightclubs, comedy clubs, and live music venues. With a population of over 36,000 residents the city has a rich and
Taking Government to the Next Level With Laserfiche San Joaquin County is located in California’s Central Valley and is home to about 685,000 residents. In June of 2015, the County purchased Laserfiche from ECS Imaging, a local Laserfiche vendor, to replace the ECM (Enterprise Content Management) system they were currently using. Their goal is a
Automating Paper-Based Processes with Laserfiche The Regional Housing Authority of Sutter & Nevada Counties (RHA) has a proud history of service in offering affordable, decent & safe rental housing for eligible low-income families, the elderly, and persons with disabilities Opening its office in 1946, the RHA is one of 3,400 Housing Authorities nationwide and serves
Checking your news feed? Why not participate in government while you’re at it. For example, the county uses a Laserfiche service through ECS Imaging that makes it easier to manage documents and processes related to employee hiring, onboarding and training. Thanks to the service, he says the onboarding process has shrunk from 90 days to
Laserfiche Solution Contributed By: Carrie Ricci, Customer Services Coordinator, Contra Costa County and John Phillips, ECS Solutions With a population of over a million residents, Contra Costa County is the ninth largest county in California. Such a large population means a lot of work for the public works department, which is responsible for services such
AVTA Simplifies Records Management with Laserfiche The Antelope Valley Transit Authority (AVTA) is located in Southern California, approximately 70 miles north of Los Angeles. Its principal office and bus facility for its active fleet of 71 buses is situated in the city of Lancaster, California. AVTA began operations in 1992 with three services: Transit, Commuter
Laserfiche Improves Access to Records The Tahoe City Public Utility District (TCPUD) was founded in 1938 and is the oldest locally-based government in the Tahoe Basin. It was formed initially to provide public water service to the Tahoe City area but was expanded both in service area and in services provided. TCPUD now provides sewer
How North County Transit District Simplified Records Management North County Transit District (NCTD) provides public transportation for over 12 million passengers annually in north San Diego County, CA. Before implementing Laserfiche, all of NCTD’s documents were stored on a network drive. Here is how Laserfiche Rio simplified records management and improved collaboration. Ten Different Repositories
Automating the Preservation of Records The City of La Mesa was formed in 1912 by a group of pioneering Californians in a rural area centrally located in the rolling hills of San Diego County and is known as the Jewel of the Hills. With a one-hundred year history and a population of nearly 60,000 residents,
How the City of Newport Beach Automated Permitting The City of Newport has recently selected ECS Imaging as their Laserfiche VAR to continue enhancing their successful Laserfiche installation. The community development department (CDD) at the City of Newport Beach, CA, processes a large number of building permits—13,849 in 2013 alone. Here is how the city
Located in Eastern Los Angeles County, the City of Diamond Bar was named after the “diamond over the bar” brand of the original Rancho Los Nogales in 1918, and currently has a population of over 56,000 residents. The City was facing several challenges relating to how records were managed. The system they were using resulted
The Lakeside Fire Protection District in San Diego County is home to over 60,000 residents living in the communities of Lakeside, Eucalyptus Hills, Moreno, Winter Gardens, Lakeview, Johnstown, Blossom Valley, Flinn Springs, Pepper Dr. and other areas of unincorporated El Cajon. They service an area of 45 square miles which is primarily suburban residential but
Alive and Thriving Rincon Del Diablo Municipal Water District is located in northern San Diego County and delivers water to 30,000 customers residing within the cities of Escondido, San Marcos, and San Diego, as well as various unincorporated areas of San Diego County. Rincon Water’s facilities consist of a parent district, two water improvement districts,
How First Foundation Bank Streamlines Loan Processing First Foundation Bank processes between 100-150 loans a month. Each loan application requires multiple steps performed by geographically dispersed employees, which in the past made the process cumbersome and time consuming. Here is how Laserfiche Workflow simplifies the loan application process. The legacy process After the customer filled
Tustin is a city located in Orange County, California and is known as “The City of Trees” to area natives. Tustin was incorporated in 1927 and continues to be a discernable entity, characterized by its strategic crossroads location, hillside areas which offer sweeping panoramic views of the Pacific Coast and Saddleback Mountains, prime commercial industrial,
North County Transit district provides millions of passengers with public transportation. Discover how Laserfiche optimizes their business processes. Read More..
This special district saves thousands each year by using NovusAgenda. Find out how they do it. Read more..
Opening a new deposit account at First Foundation Bank previously required mailing documents to the central office for approval. Learn how Laserfiche reduced that time to just a few hours. Read more..
Before Laserfiche, procurement and contract management at San Bernardino Association of Governments (SANBAG) was paper-intensive. Read more to see how Laserfiche Forms and Laserfiche Connector simplify procurement. Read more..
The City of Indio used Laserfiche in the City Clerk’s Office for nearly a decade before upgrading to Laserfiche Avante to automate business processes. Learn how the city managed its Laserfiche upgrade in five simple steps. Read more…
First Foundation Bank processes between 100-150 loans a month. Each loan application requires multiple steps performed by geographically dispersed employees, which in the past made the process cumbersome and time consuming. Here is how Laserfiche Workflow simplifies the loan application process. Read more..
Victor Valley Transit Authority processes an average of 50 invoices a week. Processing these invoices from receipt to check payment used to take 8 to 12 man hours. With Laserfiche Workflow, the processing time has been reduced to just a few hours. Read more..
The Indio Water Authority’s engineering department spends a great deal of time on improvement projects around the city. This can range from residential leak inspections to capital improvement projects like repaving roads. Here is how Laserfiche helps with processing work orders and managing capital improvement project inspections.Read more..