August 2021 ECS eNewsletter

In This Issue

ECS Imaging News & Events 
> Announcing ECS Imaging’s Annual Transform Customer Conference 2021 (October 19, 20, and 21, 2021)
> ECS August Training Webinar – Laserfiche Forms and Workflow Training (August 25, 2021)
> ECS Employee Spotlight – Keith Beecher, Solutions Engineer
> ECS Monthly Tips & Tricks – Overview of Surveys in Laserfiche Cloud

Laserfiche News & Events
> Laserfiche Empower 2022 Will Be Virtual
> July Updates for Laserfiche Cloud
> Register for Spark and Receive a Complimentary Certification Course
> Now Available for Self-Hosted Customers – E-Signature Request Process Template with Built-In Adobe Sign Integration

Online Laserfiche Resources
> New Course Available – Using the Document Viewer
> Links to Online Laserfiche Resources


Announcing ECS Imaging’s Annual Transform Customer Conference 2021

SAVE THE DATES – October 19 – 21 (9:00 AM – 12:00 PM)

Due to COVID restrictions, we will be offering our annual conference virtual this year. Recordings will be available after if you are registered and can’t attend. We will open registration and provide more class details as the time approaches.
October 19, 2021 – Industry Insights with Customer Successes
October 20, 2021 – Laserfiche Client 101 Training
October 21, 2021 – Laserfiche Forms Training

Download Flyer

ECS’ August Training Webinar 

Laserfiche Forms and Workflow Training
Wednesday, August 25, 2021 (10:00 AM – 11:30 AM PST)

> Leverage pre-built Forms from the Business Process Library
> How to configure in your environment
> Create a Workflow with multiple approval steps
> Best Practices for developing automated processes
> All your questions answered from the ECS Team

Please RSVP by Aug. 24, 2021
Download Flyer                                                  Register Here

ECS Employee Spotlight – Keith Beecher
Keith Beecher
26 Years of Industry Experience
1st Year with ECS

ECS welcomes Keith Beecher to the Technical Team. Keith has been in the IT industry over 26 years with extensive experience in business systems analysis, implementations, server and network security for both hardware and software applications. Most recently, he worked as an IT Business Relationship Manager for Riverside County and helped lead all technology needs for multiple departments including Human Resources, Clerk of the Board, Board of Supervisors, Purchasing,  County Council and District Attorney. He administered and supervised their Laserfiche implementation in HR which has been in use since 1995.

Keith’s track record brings strategic planning, efficiencies, and ensures business continuity for ECS’s customers helping leverage the latest technologies. He also specializes in understanding the CA Trusted System requirements heavily sought after by our customers.  His track record in working with all levels at the County provides our customers with a complete and consultative experience.

ECS Monthly Tips & Tricks

Overview of Surveys in Laserfiche Cloud

For Laserfiche Cloud Users, in Laserfiche Process Automation, Surveys let you collect and analyze data using forms, without having to configure a full-fledged business process.
> Access Survey by selecting Surveys from the Process Automation landing page.
> To create a new Survey, click New. Provide a name and click Create (Design your survey following the same principles as designing a form for a business process).
> Drag fields on to the survey and configure rules, overall appearance, and more.
> Click Publish when the survey is ready.
> Navigate to the Manage page, and select the checkbox next to the survey you just published.
> In the right pane, you can Enable the survey to allow general users to submit their surveys (Only administrators and developers can submit disabled surveys. You can also make the survey public or private. Private requires users to sign into Laserfiche to fill out the survey).
> In the Link section is the URL that will take users to the survey. You can edit the last portion of this link to make it more descriptive.
> Click Share to easily copy or email the link to the survey.
> Click the Notifications tab to receive web or email notifications when surveys are submitted.
> Click the Reports button to view submission data for the survey. Here you can view the survey results submitted over a specific time period, see survey answers in a variety of chart and graph formats, and review individual survey submissions.

You can also view survey reports and edit surveys directly from the Laserfiche Home page.

Surveys                                                          Watch Video
User Manual


Laserfiche Empower 2022 Will Be Virtual

Laserfiche is excited to announce that the Laserfiche Empower Conference is going to be an entirely virtual event, scheduled for February 7-10, 2022! The online environment will provide you with engaging content, networking opportunities, discussions and experiences.

What Will Pricing Be Like?
There will be three pass types:
Essential Pass, free: Limited access to two days of the Empower digital experience, including keynotes, select content and networking. This pass also includes access to the EMEA and APAC regional broadcasts.
Power Pass, $149: Unlimited access to the full four-day Empower digital experience, including professional development workshops, technical workshops taught by the Laserfiche development team, on-demand courses and networking events.
Lab Training Pass, $699: These hands-on training sessions with expert Laserfiche trainers are the most popular sessions. Register for classes on Wednesday or Thursday, depending on which sessions fit your needs. Seats are extremely limited. Includes all access provided with the Power Pass.

Registration will open after Laserfiche Spark on August 18, 2021

July Updates for Laserfiche Cloud

Main highlights for this month’s release include:

Surveys on the home screen: Convenient access for citizen developers to design and monitor surveys from the Laserfiche home screen view.
Classic form conversion: Convert forms previously designed with the classic designer to the latest, more user-friendly form layout designer experience.
Attend the release overview webinar for a recap on last quarter’s releases, new updates and what is coming soon this quarter.

Register for Spark and Receive a Complimentary Certification Course

Everyone who registers for the Laserfiche Spark Video Broadcast will receive a code to use toward a certification course on Laserfiche’s learning platform, Aspire. RSVP for this free online event today!

Register Here

Now Available for Self-Hosted Customers

E-Signature Request Process Template with Built-In Adobe Sign Integration

Now released for Laserfiche self-hosted customers through the Business Process Library, leverage an e-signature process template including a built-in Adobe Sign integration step to automate the full signature request process. From the creator of PDFs, Adobe Sign has processed more than 8 billion transactions from millions of signers around the globe.
With this release you can:

  • Go beyond internal approvals and automate e-signature requests from external parties.
  • Maintain document integrity with Adobe Sign’s industry-standard security practices.
  • Launch the provided workflows integrated with Adobe Sign from other workflows or processes without requiring coding effort.

This new Business Process Library template is called “External Signature with Adobe Sign” and is included for self-hosted customers who have Laserfiche Forms 10 and above. The template also requires Laserfiche Workflow. Laserfiche Cloud support is planned for a future release.
To use the Adobe Sign integration, learn more about Adobe Sign for business and sign up for a free trial. Download the solution brief attached here to learn more about the Laserfiche and Adobe Sign e-signature solution.


New Course Available

Using the Document Viewer

Laserfiche is excited to announce the launch of a new course: Using the Document Viewer. This eLearning  course can be accessed in Aspire, at no cost. We recommend this course for those interested in learning more about the Laserfiche document viewer.

Course Description:
Follow the instructions and enjoy this interactive eLearning course about the document viewer and learn how to use annotations on documents.

Course Objectives:
> Identify the different panes of the document viewer
> Choose the appropriate annotation when editing documents
> Arrange the annotation tools to accommodate your needs
> Apply templates and fields to documents
> Use the preview pane when navigating the repository

Course Length: 
25 minutes

Upcoming Laserfiche Webinars

Receive insight on:
> Best practices for going paperless
> Records management and compliance
> Strategies to automate business processes
> Integration with line of business applications

Join an upcoming webinar or watch an on-demand webinar now:

August 4, 2021 (11:00 AM) – Customer Panel: Conversations About Change Management
August 24, 2021 (11:00 AM) – Best Practices in Records Management

Coming in September
September 8, 2021 (11:00 AM) – Sneak Peek at Empower 2022

Register for Webinars Here

Links to Laserfiche Resources
Laserfiche Video Gallery
Laserfiche YouTube Channel
Laserfiche Overview Video
Laserfiche Windows Manual
Laserfiche Scanning Manual
Laserfiche Cloud Manual
Laserfiche Certification
Laserfiche Support Site
Laserfiche Solution Exchange
Laserfiche Answers
Laserfiche Case Studies
Laserfiche Webinars
Laserfiche Resource Center
Knowledge Base Articles 

To Our Loyal Customers:

ECS wants to assure our customers that we are available to assist you by phone or remote access for your Laserfiche support and training needs. We are available from 7:30 AM – 5:00 PM Monday – Friday. For technical support requests please email [email protected] or call 877-790-1600. We thank you for your loyal support and sincerely appreciate your business. We look forward to seeing you soon.

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August Newsletter