Our Company

ECS Imaging, Inc. is one of the largest providers of Laserfiche enterprise content management (ECM) solutions since 1995. We have offices in Northern and Southern California, Tucson, AZ and Denver, CO to serve our more than 400 clients in 16 states. We provide turn-key ECM solutions to assist organizations who want to go paperless and improve their business processes. ECS also provides the following services including: scanning/film conversion, digital signatures, E-forms automation and paperless agenda packets. ECS Imaging is a Certified Small Business and procurement of Laserfiche is available with our CMAS contract through the California Department of General Services. Canon scanners can also be procured through our CMAS contract.

Our Mission

ECS Imaging, Inc. strives to be the preferred resource for enterprise content management services. We accomplish this by providing industry-leading customer support and by implementing cutting-edge content management solutions that meet the needs of our clients.


• Record of Quality Service since 1990
• Top Laserfiche Certified Solution Partner in CA since 1995
• Winner's Circle VAR since 2000
• President's Club 2002 - #1 Laserfiche VAR in the World laserfiche

• Over 100 Certifications including Laserfiche GOLD
• Two Offices to effectively serve all of California and the World
• Consistent growth throughout the company’s history


Leadership Team

Jim Pappas
Founder and CEO
Debbi Bodewin
Executive Vice Presdient
Pete Herschelman
Vice President
Chad Rodriguez
Chief Technology Officer
Jesse Martinez
Technical Support Manager

Growing Client Base


ECS Imaging, Inc. was founded in 1990 by Jim Pappas, content management pioneer and Chief Executive Officer. Jim began the company with 2 employees and began selling hardware, such as scanners and servers. Given the low market penetration of imaging hardware and content management solutions at the time, Jim spent considerable time telling clients about the benefits of eliminating paper-based business processes.

In 1995 ECS became a Laserfiche Value Added Reseller (VAR) and has been a top performing VAR ever since. ECS offers comprehensive content management solutions, including Laserfiche enterprise content management software, scanning hardware, digital signature solutions, project management and consulting, in-house back-file scanning service, remote and on-site technical support and more.

ECS has experienced tremendous growth and now has two locations – corporate headquarters in Riverside and a Northern California branch office in Concord – to serve its growing client base across the United States.

Decades of Success

  • City of Lomita – 2016

    “My experience with ECS Imaging has been wonderful. They’ve come to our city to do training and they’ve been great, they’re very informative, they answer all our questions, they make us feel very comfortable.”
    -Lety Paz

  • City of Lomita – 2016

    “Laserfiche has been a tool that I feel that every city or organization should probably use because it helps make your job much easier.”
    -Sandra Medina

  • Tahoe City Public Utilities District

    “ECS Staff is excellent!”
    -Sean Barclay

  • University of Southern California Card Services

    “Everything was great! ECS Staff Rocks!”
    -La Vern Braziel


  • Pacific West Asset Management

    “Thank you so much Debbie once again another GREAT conference, I truly enjoyed it.  Have a great weekend, thank you again.”

    Emily Brooke

  • PPG Aerospace Transparencies

    “Sophia was AWESOME!!!!  Yes, my problems were resolved.  Thank you.”

    -Elias Garcia

  • San Bernardino City Unified School District

    “ECS Support. Tommy Do was brilliant!  Thanks for your help and please close this support request.”

    -Dan Upton

  • City of Carson

    “Not only was Sophia quick to understand my request she was also great in explaining what the help files did not. Great staff!!!!”

    -Rita Hunter

  • MedAmerica Billing Services, Inc

    “Thank you for following up.  Israel was extremely helpful, and patient while we worked out the issue.  Five stars! Thanks!”
    -Terri Mann

  • City of West Hollywood

    “Yes, this issue was fixed.  Outstanding support!!!!”

    -Sergio Larin

  • City of Aliso Viejo

    “Yes, excellent, prompt, courteous and professional.  Thank you so much!”

    -Susan Ramos

  • Valley Mountain Regional Center

    “All of you folks at ECS continue to impress me with your ‘customer focused’ attitude!”

    -Larry Link


  • Town of Truckee

    “Thank you for the follow up.  The upgrade went extremely smooth. Everything seems to be running great! On a side note, Sophia was very helpful, knowledgeable, and a joy to work with. Thank you !!!!!!”

    -Shanna Kuhlemier

  • Kings County Office of Education

    “I really appreciate the speed that ECS has in reacting to our concerns!”

    -Andrea Barone

  • South Tahoe Public Utility District

    “We are very happy with the support we received from ECS.  Support staff is very knowledgeable and quick to respond.  They were my main draw when I selected ECS for our Laserfiche VAR.”

    -Mary Alsbury

  • Contra Costa County Dept. of Conservation & Development

    “Just saying…. I am happy with ECS total response to all DCD [Dept of Conservation & Development] issues. U guys and ladies rock. Thank all of you again for a great conference.”

    Keven Ormiston

  • Antioch Unified School District

    “”YES, YES, YES – oh did I say I was a satisfied customer. Professional, helpful and timely as always. Thanks”

    -Pamela Gengler


  • Valley Mountain Regional Center

    “ECS is the bright spot… I’ve never failed to get an answer to a question that I’ve asked.”

    – Gordon Hofer

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