Archive for the ‘ Customer Spotlights ’ Category
Laserfiche Forms Provides Essential Self-Service Portal for Local Businesses during Pandemic During this unprecedented time, with social distancing, stay at home orders, and government offices closed to the public due to the Coronavirus (COVID-19) outbreak, the City of Aliso Viejo found it essential to provide a self-service portal that allows local businesses to submit information
Simplifying Contract Administration with Laserfiche Workflow Contra Costa County Public Works is located in the East Bay region of the San Francisco Bay Area and is home to over 1 million residents. Public Works maintains 660 miles of roads, 79 miles of creeks and channels, and 93 County buildings. Before Laserfiche, Public Works had a
Going Beyond the Box with Laserfiche The City of El Cajon is located in San Diego County about 17 miles east of Downtown San Diego and has a population of over 103,000 residents. El Cajon is Spanish for “the box” which describes the “boxed in” nature of the valley in which it is located. The
Automating Accounts Payable and Admissions with Laserfiche Long Beach City College (LBCC) is a two-year community college that encompasses state of the art, technology-rich learning environments, a broad range of academic and career technical instructional programs, strong community partnerships, and economic and workforce development initiatives that prepare students to be successful in the 21st century.
Cardiff School District Saves Time and Space with Laserfiche Cardiff School District is a public school district serving the city of Cardiff in the North County area of San Diego County, California. It consists of two award-winning schools: Cardiff Elementary and Ada Harris Elementary. There are 125 employees of the District. Cardiff SD was working
Improving Contract Management with Laserfiche The City of Saratoga, with a population of around 30,000 residents, is an attractive residential community with a small-town vibe located in the San Francisco Bay Area. Known for its high quality of life, excellent schools and distinctive businesses, Saratoga has a vibrant art scene and a wealth of activities
Delivering Secure Document Access Implementing Laserfiche document management software to serve the district staff and provide students and their families’ enhanced processes Twin Rivers Unified School District is the state of California’s 27th largest public school system in pre-K – 12 and adult education. The district serves nearly 27,000 students in northern Sacramento County supporting
Laserfiche Forms and Workflow Automation Improves Efficiency The City of Hesperia is located 35 miles north of downtown San Bernardino. This portion of the Mojave Desert is referred to as the High Desert due to the unique and moderate weather patterns. The city has a population of just under 100,000 residents. The City has been
Digital Archive Group Takes Laserfiche City-Wide The City of Lakewood is located about 30 miles south of Boulder in the state of Colorado, and has a population of about 145,000 people, it is the fifth most populous city in the state. Lakewood, Colorado came on board as an ECS customer through an RFP process in
A District-wide Success for Going Paperless! The Val Verde Unified School District is located in Perris, CA just south of Riverside. The District comprises 1 Preschool, 13 Elementary Schools, 6 Middle Schools, and 5 High Schools with a student body of nearly 20,000 students and 2,000 employees. The District began using Laserfiche in 2003 to
Enhancing Business Processes with Laserfiche The Santa Clara County Office of Education (SCCOE) is a regional service agency that provides instructional and business services to the 31 school districts of Santa Clara County. The SCCOE serves students through special education programs, alternative schools, Head Start and State Preschool programs, migrant education, and Opportunity Youth Academy.
Meeting Compliance Requirements with Laserfiche Established in the 1950s, Otay Water District has helped transform the District’s 125.5 square mile service area into a brilliant blend of diverse environments. The District serves approximately 230,000 customers by purchasing water from the San Diego County Water Authority. In 2016, the District began looking for a document management
Using Laserfiche in the Creative City The City of West Hollywood, known locally as WEHO, is in the County of Los Angeles and includes such landmarks as the Sunset Strip, the Fairfax District, and numerous nightclubs, comedy clubs, and live music venues. With a population of over 36,000 residents the city has a rich and
Innovating Technology with Laserfiche Vista Unified School District is located in northern San Diego County and is the fourth largest public school district in the County. The District serves a student body of 22,000 students at 29 schools that include Preschool through 12th grade and has approximately 2,900 employees District-wide. The District also includes an
Taking Government to the Next Level With Laserfiche San Joaquin County is located in California’s Central Valley and is home to about 685,000 residents. In June of 2015, the County purchased Laserfiche from ECS Imaging, a local Laserfiche vendor, to replace the ECM (Enterprise Content Management) system they were currently using. Their goal is a
Automating Paper-Based Processes with Laserfiche The Regional Housing Authority of Sutter & Nevada Counties (RHA) has a proud history of service in offering affordable, decent & safe rental housing for eligible low-income families, the elderly, and persons with disabilities Opening its office in 1946, the RHA is one of 3,400 Housing Authorities nationwide and serves
Checking your news feed? Why not participate in government while you’re at it. For example, the county uses a Laserfiche service through ECS Imaging that makes it easier to manage documents and processes related to employee hiring, onboarding and training. Thanks to the service, he says the onboarding process has shrunk from 90 days to
Laserfiche Solution Contributed By: Carrie Ricci, Customer Services Coordinator, Contra Costa County and John Phillips, ECS Solutions With a population of over a million residents, Contra Costa County is the ninth largest county in California. Such a large population means a lot of work for the public works department, which is responsible for services such
AVTA Simplifies Records Management with Laserfiche The Antelope Valley Transit Authority (AVTA) is located in Southern California, approximately 70 miles north of Los Angeles. Its principal office and bus facility for its active fleet of 71 buses is situated in the city of Lancaster, California. AVTA began operations in 1992 with three services: Transit, Commuter
Laserfiche Improves Access to Records The Tahoe City Public Utility District (TCPUD) was founded in 1938 and is the oldest locally-based government in the Tahoe Basin. It was formed initially to provide public water service to the Tahoe City area but was expanded both in service area and in services provided. TCPUD now provides sewer
How North County Transit District Simplified Records Management North County Transit District (NCTD) provides public transportation for over 12 million passengers annually in north San Diego County, CA. Before implementing Laserfiche, all of NCTD’s documents were stored on a network drive. Here is how Laserfiche Rio simplified records management and improved collaboration. Ten Different Repositories
Automating the Preservation of Records The City of La Mesa was formed in 1912 by a group of pioneering Californians in a rural area centrally located in the rolling hills of San Diego County and is known as the Jewel of the Hills. With a one-hundred year history and a population of nearly 60,000 residents,
How the City of Newport Beach Automated Permitting The City of Newport has recently selected ECS Imaging as their Laserfiche VAR to continue enhancing their successful Laserfiche installation. The community development department (CDD) at the City of Newport Beach, CA, processes a large number of building permits—13,849 in 2013 alone. Here is how the city
Located in Eastern Los Angeles County, the City of Diamond Bar was named after the “diamond over the bar” brand of the original Rancho Los Nogales in 1918, and currently has a population of over 56,000 residents. The City was facing several challenges relating to how records were managed. The system they were using resulted
The Lakeside Fire Protection District in San Diego County is home to over 60,000 residents living in the communities of Lakeside, Eucalyptus Hills, Moreno, Winter Gardens, Lakeview, Johnstown, Blossom Valley, Flinn Springs, Pepper Dr. and other areas of unincorporated El Cajon. They service an area of 45 square miles which is primarily suburban residential but
Alive and Thriving Rincon Del Diablo Municipal Water District is located in northern San Diego County and delivers water to 30,000 customers residing within the cities of Escondido, San Marcos, and San Diego, as well as various unincorporated areas of San Diego County. Rincon Water’s facilities consist of a parent district, two water improvement districts,
How First Foundation Bank Streamlines Loan Processing First Foundation Bank processes between 100-150 loans a month. Each loan application requires multiple steps performed by geographically dispersed employees, which in the past made the process cumbersome and time consuming. Here is how Laserfiche Workflow simplifies the loan application process. The legacy process After the customer filled
Tustin is a city located in Orange County, California and is known as “The City of Trees” to area natives. Tustin was incorporated in 1927 and continues to be a discernable entity, characterized by its strategic crossroads location, hillside areas which offer sweeping panoramic views of the Pacific Coast and Saddleback Mountains, prime commercial industrial,
North County Transit district provides millions of passengers with public transportation. Discover how Laserfiche optimizes their business processes. Read More..
This special district saves thousands each year by using NovusAgenda. Find out how they do it. Read more..
Opening a new deposit account at First Foundation Bank previously required mailing documents to the central office for approval. Learn how Laserfiche reduced that time to just a few hours. Read more..
Before Laserfiche, procurement and contract management at San Bernardino Association of Governments (SANBAG) was paper-intensive. Read more to see how Laserfiche Forms and Laserfiche Connector simplify procurement. Read more..
The City of Indio used Laserfiche in the City Clerk’s Office for nearly a decade before upgrading to Laserfiche Avante to automate business processes. Learn how the city managed its Laserfiche upgrade in five simple steps. Read more…
First Foundation Bank processes between 100-150 loans a month. Each loan application requires multiple steps performed by geographically dispersed employees, which in the past made the process cumbersome and time consuming. Here is how Laserfiche Workflow simplifies the loan application process. Read more..
Victor Valley Transit Authority processes an average of 50 invoices a week. Processing these invoices from receipt to check payment used to take 8 to 12 man hours. With Laserfiche Workflow, the processing time has been reduced to just a few hours. Read more..
The Indio Water Authority’s engineering department spends a great deal of time on improvement projects around the city. This can range from residential leak inspections to capital improvement projects like repaving roads. Here is how Laserfiche helps with processing work orders and managing capital improvement project inspections.Read more..