Quantcast

ECS Customer Success Story – Mono County Assessor’s Office

September 22, 2020 in Customer Spotlights |
No Comments

Laserfiche and the Great Paper Purge

Mono County is located in the Eastern Central region of California with Nevada to the East and Yosemite National Park to the West. The population of Mono County is just over 14,000 residents.

Mono County has been using Laserfiche for over 15 years and became an ECS customer in 2018. The County is using Laserfiche in 10 departments with the Assessor’s Office coming on board most recently. Additionally they have upgraded to Laserfiche Avante to take advantage of new tools such as Workflow, Forms and Web Client.

The Assessor’s Office was facing a risk of being all paper. With increasing fire danger they felt it prudent to go digital, where they could retain backups in multiple locations. The goal was to digitize all their property assessment records, approximately 350,000 pages. A scanning partner was selected who delivered the digitized images in PDF format. The Assessor’s Office imported the documents into Laserfiche and utilized the Laserfiche SDK (Software Development Kit) to index and file the documents into their appropriate folders in Laserfiche. They also imported and indexed over 100,000 digital documents that were stored in the Windows file system. The digital documents were imported into the same Laserfiche folder structure to provide a central location where all files related to Assessor’s Parcel would be located.

Laserfiche has allowed the Assessor’s Office to eliminate their dependency on paper records, and with many County employees working from home during the COVID-19 lockdown, Laserfiche has also made it possible for staff to be more productive while working from home. Laserfiche has reduced the risk from paper records, increased efficiency for filing and storage with all digital files in one location, and eliminated the need of physical space for storing paper files.

The Assessor’s Office has added the Laserfiche Connector to allow easy lookup integration with their Assessor property tax software, Laserfiche Mobile for easy capturing and indexing photos of property while in the field. And Laserfiche Import Agent for easy import of documents directly from their Canon Copiers/Scanners.

According to Kirk Hardstrom, Information Systems Specialist for the County, the County uses Laserfiche because, “Laserfiche has an active user base, a library of additional functionality, and actively develops their software with new features and support for current environments, while keeping an easy-to-use intuitive user interface. They earn our business because of these qualities, and shine beside other legacy purpose-built applications whose vendors often fail to keep their products current, fail to create easy to use interfaces, and do not continue to invest in new features and functionality”.

Lessons learned by the Assessor’s Office during this project include:

  • Carefully developing your template and index fields to reduce time to change it after the fact.
  • Start small and play with your design.
  • Don’t over engineer your templates and folder structure to a point where the system becomes difficult to use.
Show Buttons
Hide Buttons
Read previous post:
ECS Customer Success Story – City of Lakewood, CO.

2020 Digital Transformation for the Police and City The City of Lakewood, CO has been an ECS customer for several...

COVID-19 Employee Daily Health Questionnaire

The Health and Safety of employees is the highest concern for businesses. It may be necessary to keep track of...

User Group – Onsite & Online

WHEN: Wednesday, July 22, 2020 (9:30 AM – 2:00 PM)WHERE: Mammoth Community Water District The User Group will be offered both...

New ECS Imaging Phone Extensions

ECS Imaging has implemented a new phone system with a four-digit extension number. When contacting ECS employees directly simply add...

Customer Success Story: City of Aliso Viejo

Laserfiche Forms Provides Essential Self-Service Portal for Local Businesses during Pandemic During this unprecedented time, with social distancing, stay at...

Upcoming Business Continuity Planning webinars

The recent COVID-19 outbreak is forcing many organizations to operate remotely. In an effort to support customers in light of...

ECS Imaging’s 18th Annual Customer Conference – TRANSFORM

SAVE THE DATES FOR TRANSFORM – ECS Imaging’s 18th Annual Customer Conference: Learn about the latest and greatest enhancements, integrations,...

Laserfiche Weblink Use Cases

Laserfiche Weblink is a tool that allows people to access documents stored in your Laserfiche Repository, without being logged in...

Upcoming ECS Events in Southern CA.

ECS Imaging’s 1st Annual Golf TournamentFriday, March 6th, 2020 (9:00 AM – 5:00 PM) Tahquitz Creek Palm Springs 1885 Golf Club...

Introducing the New Laserfiche Learning Platform, Aspire

Laserfiche is excited to announce the launch of Aspire, Laserfiche’s new learning platform. Aspire will provide an exceptional virtual learning...

Close