Case Management

Improve response times to service requests

Quickly intake, process and file all documentation for financial assistance, medical care, housing needs, childcare and more.

Automatically extract data from electronic, PDF and scanned forms, eliminating the need for manual indexing, sorting and filing.
Upload photos from mobile devices and cameras directly into client files.
Eliminate paper with client e-forms submissions and processing.
Allow clients to sign documents electronically to reduce processing time.

Reduce service delays and expedite decisions

Provide offsite access and automatic updates to case workers, supervisors and other administrators.

Send automatic email notifications when a new case is assigned.
Access and update case documentation on laptops, tablets and smartphones.
Instantly locate any client’s complete, most up-to-date paperwork using multiple search options.
Route critical cases to an expedited queue with one click.

Form a complete view of case information

Connect case files with state and county databases.

Share documents collected from clients electronically between Laserfiche and court management systems, police records and state databases.
Trigger the creation of new cases by pulling information from multiple databases.
Autofill document fields to eliminate rework and data entry.

John Smith

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877-790-1600