April 2024 ECS Imaging Newsletter
ECS News
ECS Imaging’s VIP Reception at Laserfiche Empower 2024
Attending Empower? We’re hosting a VIP Reception at the Mandalay Bay House of Blues on Wednesday, April 24, 2024 from 6:00 PM to 9:00 PM. Please click the Button below to register! We look forward to seeing you there! Registration is required for entry and you will be entered into drawings for Canon and ECS prizes.
May Webinar: Laserfiche 2024 Empower Conference Highlights
Join ECS Imaging for an overview of the new features & what’s coming from this year’s Laserfiche Empower Conference. Wednesday, May 15, 2024 (10:00 AM – 11:00 AM)
Please see Event Flyer | ECS Imaging Events Page
Customer Success Story: Lawndale Elementary School District
Decades of Paperless Progress with 100’s of Automated Processes
Lawndale Elementary School District (LESD) is in the southern region of Los Angeles County and offers high-quality Preschool, Transitional Kindergarten, and Kindergarten programs to almost 5,000 students directed by a staff of over 240 teachers and administrators.
Lawndale ESD shared their success story during our November 2023 Webinar. If you would like to see the webinar, please email us for the link to the webinar recording.
ECS Expands and Proudly Welcomes Two New Members to our Project Team
Sarah Porter – Solutions Specialist
Sarah comes to ECS with a background in Laserfiche and an emphasis on records retention, workflow, and forms creation. She developed and built many of the forms and processes for the City of McCall, ID where she worked as a Deputy City Clerk. Sarah developed the forms and automated workflow processes behind many of the City’s business processes including applications for General Business License, Alcohol License, Permits, and a Public Records Request, among others. She joins the ECS Project Team as a Solutions Specialist and will be working with ECS customers to help design these and many other processes. She prides herself on being a self-starter, innovative and adaptive. Sarah has a Platinum Laserfiche Certification.
Josh Juarez – Solutions Engineer
Josh got his feet wet as a software engineer at the University of North Florida while working on his bachelor’s degree in criminal justice. After taking classes on Java, C, and Data structures and algorithms, he decided to shift his focus from being a lawyer to a software engineer. He then studied coding and programing at Thinkful, a bootcamp style online interactive platform for web and mobile development and design. He has experience writing full-stack applications and working in Javascript, React, Node.js, Bootstraps, Express, Postgres, and Git. He will be working on the ECS Project Team as a Solutions Engineer developing integrations and more for ECS customers.
Customer Testimonial
“The technical support provided by ECS has been a game changer for our Laserfiche initiative. From project design to troubleshooting, they are prompt and responsive. They are truly invested in their customers’ success.”
Hilary B., City of Lakeport
ECS Imaging April Trade Show Schedule
We are looking forward to seeing our customers in person at these upcoming trade shows. We will be there supporting your trade organizations and your document management needs.
City Clerks Association of California (CCAC)
April 3 – 5, 2025
Hard Rock Hotel – San Diego, CA
California Association of School Business Officials (CASBO)
April 7 – 10, 2024
Palm Springs Convention Center – Palm Springs, CA
Laserfiche News
Laserfiche Price Increase Effective July 1, 2024
PLEASE NOTE: A price increase of 5% across the board will take effect as of July 1, 2024 for the following platforms: RIO, AVANTE, TEAMS, UNITED, and the SITE LICENSES. This increase is on Laserfiche MSRP pricing. Please contact your ECS Customer Success Consultant for questions and options available.
Planned Maintenance on Laserfiche Cloud Repositories
In 2022, Laserfiche migrated the repository storage infrastructure to the Amazon S3 service. Amazon S3 is known in the industry as the benchmark for reliable, resilient, and durable content storage. The migration to Amazon S3 was the first in a two-phase effort to enhance the performance of the Laserfiche repository service. This year, Laserfiche is completing phase two, the Modernization of the repository database infrastructure.
Customer Impact – The updates to all cloud accounts will be staged individually and occur throughout March – June 2024 during off-peak hours (11:00 PM – 3:00 AM). Laserfiche will be contacting Cloud customers directly over the next few weeks to communicate the date of the maintenance window. This will impact access to any repository by users, processes, or other systems. If the downtime will have an adverse impact on your daily business operation, please contact your ECS Customer Success Consultant or Laserfiche Support to arrange an alternative date for the migration.
Empower 2024 – Recommended Classes FAQ
If you were not able to attend any of our “Empower Chat” sessions, this FAQ covers the information discussed during these sessions and are based on the most commonly asked questions.
Empower 2024 – Recommended Classes
Laserfiche Wants to Hear From You at Empower!
Laserfiche has a great opportunity for you to be part of their short format on-site interviews (approx. 10-15 min each). Here are the available dates and times at Empower :
Monday April 22, 2:30 PM – 4:30 PM PT
Tuesday April 23, 1:30 PM – 3:00 PM PT
Wednesday April 24, 1:30 PM – 3:00 PM PT
Below are the three main groups they’re looking for participant interviews, highlighting the success you are having within these groups.
(A): Laserfiche AI Successful Use Cases
Optical Character Recognition (OCR)
Speech-to-Text Transcription
Invoice Capture
Handwriting Recognition
Regular Expression Builder
(B): Laserfiche Product Testimonials
Intelligent Data Capture
Repository Documents & Records Management
Process Automation
Workflows
Solution Marketplace
(C): Training and Support Success
e-learning (aka Aspire)
Instructor-led Training
User-groups
Webinars
Cloud on-boarding (emails/tutorials)
Click Here to Sign up for an Interview
Upcoming Laserfiche Webinars
The Benefits of Moving Your ECM to the Cloud – May 21, 2024 10:00 am PST, for the first of a (2) two part Cloud Migration Program webinar series, you will learn about:
The benefits of Cloud and why you should consider migration
Laserfiche Cloud Migration Hub and contents
Real-life examples from Laserfiche’s own internal migration
NEW Self-hosted to Cloud Migration Assessment Tool – June 25, 2024 at 11:00 am PST, for the 2nd of a two part Cloud Migration Program webinar series, you will learn about:
How to use the new assessment tool to evaluate your Workflow and Forms resources
How to interpret the assessment report and use it to make migration decisions
What’s New in Laserfiche Cloud
Introducing Native Support for Web Requests in Forms – Form Lookup Rules now support Web Request rules from both the form designer and classic form designer. Previously users had to use lookup tables and queries to integrate data with their forms, or they had to implement their own JavaScript to integrate with web APIs. Native access to web request rules in forms lets designers easily integrate 3rd party data sources using potentially complex APIs, including the Laserfiche API. These web request rules are now secured by Laserfiche and the underlying authentication credentials are not exposed to the user like they would be when executed through custom JavaScript.
New Solution Templates – The new Automated Document Downloader solution includes the tools needed to create a workflow-based export of a document from the Laserfiche Cloud repository and have it downloaded to a local file share. Additionally, the Send Calendar Event with Microsoft Outlook / Graph Integration solution integrates with Microsoft Outlook calendar to send calendar invites as part of a Laserfiche process. A Timed Test solution creatively uses custom JavaScript to provide a visual display of time remaining on a test.
Lookup Tables API – Ability to use an API to connect your Lookup Tables with any 3rd party data source so you can do more with your data.
Reporting Capability with PowerBI – Reporting capability will be available for PowerBI so you will be able to export API results into PowerBI and use it for visualization and reporting. Watch Video – Laserfiche Cloud New Releases
What’s New in Laserfiche Self-Hosted
SCIM Updates – Other applications will be able to interact with SAML users and groups similar to current support for Active Directory:
Allow forms tasks to be assigned to users that have not yet logged in
Removes the manual step of mapping a SAML group to LFDS group
Assign license types based on group membership
Show group membership from within the Laserfiche applications
Improves security reporting in the Laserfiche repository
Quickly propagate changes to user information (last name, email)
New Course Available: Records Management Objects
Laserfiche has launched a new learning course: Records Management Objects This eLearning course can be accessed in Aspire, at no cost.
Course Description: This course applies to both Laserfiche Cloud and Laserfiche 11, and will teach learners about records management objects. We will look at our use case and translate a retention schedule. We’ll then create the objects needed for this retention schedule, such as an event and cutoff instruction, before making and applying our retention schedule. We will also learn about the various import and export options available for records and records management objects.
Course Objectives: By the end of this course, you will be able to:
Translate retention schedules
Create records management objects
Retain metadata from records
Identify your options for importing and exporting records management objects
Course Length: 35 minutes
New Course Available: User Management in Laserfiche 11
Laserfiche has launched a new learning course: User Management in Laserfiche 11. This eLearning course can be accessed in Aspire, at no cost.
Course Description: This course provides an overview of foundational user management concepts while highlighting best practices. We’ll cover how to create users and groups manually as well as explore various automated options that are available to simplify user management. This course is based on Laserfiche 11.
Course Objectives: By the end of the course, learners will be able to:
Understand various user types and their uses
Create and configure user accounts and groups
Utilize automated user management options
Configure the self-registration option
Course Length: 10 minutes
New Course Available: Feature Rights and Privileges
Laserfiche has launched a new learning course: Feature Rights and Privileges. This eLearning course can be accessed in Aspire, at no cost.
Course Description: This course is intended for users that want to learn more about feature rights and privileges, specifically how to grant them, how inheritance works with them, how they are different from other security rights, and what each feature right and privilege does. This course is based on Laserfiche Cloud and the content also applies to Laserfiche 11.
Course Objectives: By the end of this course, you’ll be able to:
Summarize the differences between feature rights and priveleges
Identify what functionality these settings affect in the repository
Administer these security settings to users and groups
Course Length: 25 minutes
Technical Resources
Knowledge Base Articles:
▪ A “There is a problem with Adobe/Acrobat Reader. If it is running, please exit and try again. (523:523)” Error May Occur When Exporting a PDF
▪ An “Error – 1064: An exception occurred in the service when handling the control request.” Error Occurs When Starting the Laserfiche Directory Server service.
Videos:
▪ New Features in Laserfiche Cloud March 2024
▪ What is Public Portal?
