August 2024 ECS Imaging Newsletter

ECS News


August Webinar: Trailblazing Hot Tips to Swim into Laserfiche Automation & Integrations

Join the ECS Imaging success team as we help you dive in and discover how to leverage these key areas of the platform.

1) Automation & AI
2) Integrations
3) Capture Methods for Full Users

Webinar will include Forms, Smart Invoice Capture, Quick Fields, Import Agent, Integration examples and other various capture methods.

Please see Event Flyer | ECS Imaging Events Page


ECS Imaging’s 23rd Annual Transform Conference

SAVE THE DATE: Northern CA
Date – October 17th, 2024
Location – City of San Pablo

Stay tuned for details on Southern CA.

Registration opens in September!


Now Available: ECS Imaging’s Platinum Level Priority Support

Our mission at ECS is to provide excellent customer service, fast and efficiently. Our Certified Team of Technicians ensure you receive a quick and helpful response. The following items are included with the Platinum Package for customers who are on an annual plan.

Includes New Chat availability
Laserfiche server software updates installed.
2 Hours of Free Training annually.
Performance check-up environment assessment and consultation.
Discounted Rate package for any type of Laserfiche services ECS offers at same rate.

Technical Support is available Monday – Friday from 7:30 AM – 5:00 PM PST. Contact us at 877-790-1600 or [email protected]. Reach out to your Customer Success Consultant for more information or email us at [email protected].


Laserfiche News


Laserfiche Has the Best Usability and Functionality – Nucleus Research

Laserfiche once again ranked highest in both usability and functionality in the 2024 Technology Value Matrix for Content Services and Collaboration from Nucleus Research! The report sets expectations for ROI based on the usability and functionality of software solutions. Laserfiche was named a Leader for the ninth year in a row.

Read the Article | Download the Report


Laserfiche 12 Self-Hosted Landing Page Now Live!

Review the latest features, administration tools, and all the enhanced usability of the newest, most powerful Laserfiche release in years. Get ready to upgrade this Fall, Laserfiche 12 launches in November.

▪ Watch a preview video
▪ Register to attend Laserfiche 12 Self-Hosted Webinars
▪ Sign up to receive Laserfiche 12 Emails
▪ Plus check out the useful Laserfiche 12 Resources.

Self-Hosted Laserfiche 12


What’s New in Laserfiche Cloud

Document Summarization Updates – In this most recent enhancement to Laserfiche AI Document Summarization, summaries now cover 10 times more text in a document as before, with improved language handling and summary quality.

Lookup API/OData Reporting – Lookup Tables are now even more powerful with the new Lookup Table API. Read and update individual Lookup Table data directly from 3rd party data sources without having to use the replace workflow activities.

OData support means that you can now visualize your data with popular reporting tools like PowerBI, Excel and Tableau using little to no coding. You can now provide end users and analysts access to your critical data within Laserfiche Lookup Tables in a secure, convenient manner, to build rich visualizations and reports using their tool of choice.

▪ Lookup Table API Overview:
▪ Guide
▪ Developer Portal
▪ OData Table API
▪ Explore the API in Your Browser
▪ Sample Code
▪ Swagger Playground

Additional Changes – Please see the recent changes page for a listing of additional fixes and changes.

Watch the Video Overview


Guideline for Laserfiche Product Solutions End-of-Life Timeline

In an effort to streamline Cloud development resources to the most impactful services, Laserfiche is shortening the end-of-support date for Cloud products. The offramp for Cloud is shorter due to the increased development resources of maintaining obsolete products that need testing, updating, security reviews and other continually monitoring compared to minimal impact of self-hosted. These are guidelines and the actual support period will be tied to the number of customers impacted, time to implement alternative options and other factors such as compliance, technology constraints and supply.

End-of-Life announcement date: This date designates the notification that the end-of-life process for a product begins.
End of new product sales date: Laserfiche will provide up to 30 days’ notice from the End-of-Life announcement date to the affected product’s end of new product sale date. We encourage customers to visit the answers.laserfiche.com site regularly as it contains useful information regarding Laserfiche’s end of life program.
End of Support and Subscription renewal sales date: Annual subscription renewals and Laserfiche Software Support Plan (LSSP) sales for the product will end 90 days after the EOL announcement date.
End of technical support date: The end of technical support date typically occurs up to 6 to 18 months after the EOL announcement date.


New Department Demo Webinar Series

Laserfiche is excited to announce the new Deminar program showcasing short, digestible webinars on popular demos! These bite-sized sessions are ideal for Laserfuche Users curious to see specific business processes in action and getting their questions answered.

Streamline Accounting Operations with Laserfiche (Purchase Order Request)
August 8, 2024 | 10:00 a.m. – 10:45 a.m. PT
See how a purchase order request can be transformed using Laserfiche.

Automate Contract Management with Laserfiche
August 22, 2024 | 10:00 a.m. – 10:45 a.m. PT
See how contract drafting and approval processes can be streamlined with Laserfiche.

Transform Vendor Management with Laserfiche
September 5, 2024 | 10:00 a.m. – 10:45 a.m. PT
See how vendor onboarding and review processes can be transformed with Laserfiche.


New Course Available: Automating Records Management in Laserfiche 11

Laserfiche is excited to announce the launch of a new course: Automating Records Management in Laserfiche 11. This eLearning course can be accessed in Aspire, at no cost.

Course Description: In this course, we’ll look at how you can automate the setting of records management properties on records in your repository. We’ll also look at how we can search through your repository for records we wish to perform records management actions on.

Course Objectives:By the end of this course, you will be able to:

▪ Identify the ways Workflow can be used to automate records management
▪ Create a workflow to automate the setting of records management properties

Course Length: 25 minutes


Technical Resources

Knowledge Base Articles:

▪ List of Changes for the Laserfiche Cloud Migration Readiness Assessment Tool Update 2
▪ List of Changes for the June 28, 2024 Laserfiche App
▪ A “STATUS_BREAKPOINT” Error Occurs When Loading a Large Dropdown List in Laserfiche Forms 11 or Laserfiche Web Client 11
▪ You are Redirected Back to the Sign-in Page When Attempting to Sign In With a Username and Password in Firefox version 127.0
▪ Rotating the Laserfiche Cloud Public Key Certificate Used by Identity Providers for SAML Token Encryption.

Videos:

▪ Adding a Data Source to Laserfiche Forms
▪ Using a Database Lookup Rule to Fill out a Form
▪ New Features in Laserfiche Cloud July 2024


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ECS Imagings August 2022 Newsletter