March 2025 ECS Imaging Newsletter
ECS News
ECS Jumps to the 2nd Highest Level at Lasefiche Winners Circle 2025!
This is ECS’ 25th Winners Circle event earning the designation of Emerald Level and maintaining the companies position as 3rd largest Laserfiche Solution Provider in world since 2017. Only the top producing providers in the world qualify for this prestigious recognition.

Are you Attending Empower? Join ECS Imaging for Networking, Q&A & FUN!
Meet & Greet with ECS at the Info Center Grand Opening!
Monday, April 14, 2025 (12:00 PM – 2:00 PM)
Come meet the ECS Team at the Info Center. Be among the first to experience the Empower 2025 Info Center, enjoy light snacks and refreshments during the grand opening!
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ECS’ VIP Happy Hour Bash at Swingers!
Wednesday, April 16, 2025 (5:00 PM – 7:00 PM)
Come join the ECS Team at Swingers in Mandalay Bay for hosted fun and refreshments + After Party!
Please RSVP for VIP Happy Hour by emailing [email protected]
Click Here to View and Download Event Flyer

ECS Welcomes Our New Team Member

Nick Cannon – Project Manager / Business Analyst
Nick holds a master’s degree in business management and a bachelor’s degree in information technology. With 20 years of career experience across diverse industries, including customer service, healthcare, and IT consulting, Nick has developed a broad skill set and a deep understanding of what it takes to drive customer success. Over the last 7-8 years, he has been specifically focused on project management, where he consistently strives to ensure customer satisfaction and seamless project execution. Nick’s expertise and commitment make him a trusted partner for delivering results that truly matter.
Did You Miss Our Laserfiche Cloud Webinar?
It’s not too late! you can still watch the Webinar in full or check out the individual automated business processes. Here’s a list of the recordings we can send you. Email us at [email protected].
▪ Full Webinar Recording
▪ Smart Invoice Capture & AP Approval Process
▪ Personnel Action (PAF) Form Process
▪ Public Records Request Process
Demand for Laserfiche Cloud has increased nearly 500% in the last year over self-hosting. This spring, Laserfiche will be announcing many new features including multiple repositories and many other exciting features.
ECS’ Laserfiche Integration Methods with OneSpan

OneSpan is a trusted 3rd party e-signing platform for agreements and transactions. As a global leader in digital transaction signing, ECS partnered with them to streamline and automate digital signing end to end. There are a few different ways to initiate the signing process and have the executed signed document automatically saved to Laserfiche.
Laserfiche News
IMPORTANT NOTICE
Laserfiche Announces 5% Price Uplift for all Product Suites
To continue delivering the innovations and quality expected, Laserfiche will adjust the pricing effective October 1, 2025. This will be the first price update for our Self-hosted and Cloud subscriptions since 2020.
Effective October 1, 2025, all product suites, Laserfiche Self-hosted Subscription, Laserfiche Cloud, Laserfiche Team, Laserfiche United, Laserfiche Avante, and Laserfiche Rio and the Municipal Site packages will see a 5% uplift in software and support prices. This applies to new orders for new customers as well as expansion orders and renewals for existing customers.
Option For Multi-Year Contracts
Customers on a multi-year contract term will not be affected by the 2025 adjustments. Laserfiche offers a 3-year term with a maximum and guaranteed 3% year-over-year increase for renewals. Securing a multi-year term now can help lock in cost stability while continuing to benefit from ongoing innovations. Contact your ECS Customer Success Consultant for more information on securing a multi-year contract.
Laserfiche Empower 101: Make the Most of Your Week
If you’re attending Laserfiche Empower and have questions, join Laserfiche experts on March 11, 2025 for this Virtual Event to learn how to make the most of the largest gathering of Laserfiche Users this spring!
▪ Receive expert class recommendations based on your learning style and goals.
▪ Navigate the Empower conference floor, venue and info center like a pro.
▪ Make the most out of labs and secure your spot for popular sessions.
▪ Maximize your Empower experience, as a first timer or a frequent attendee.
▪ Ask Laserfiche employees your most pressing questions ahead of the conference.
Tuesday, March 11, 2025 – 11:00 AM-12:00 PM PT
Whats New in Laserfiche Cloud
New Colors for Spring – A new UI look is coming to Laserfiche Cloud over the next few months. You may see new colors, icons, and more as you navigate through making your Cloud experience even better and ensuring a consistent experience while you’re working in Laserfiche Cloud.
More NEW Features Coming this Spring!
▪ Multiple Repositories (up to 3)
▪ Metadata Enhancements and Designer
▪ ‘Ask’ Laserfiche AI assisted searching
▪ Smart Fields
▪ Deployment Manager – Self-Hosted to Cloud
Get a Sneak Preview of Laserfiche 12 Self-Hosted Spring Release
Get a sneak preview from Laserfiche’s technical experts as well as technical guidance for upgrading. Laserfiche 12 Spring Release includes a brand-new installation experience. Register now and reserve your spot!
▪ LF12 Overview + Spring Sneak Preview | Mar. 25 | 10 a.m. PT
▪ Installer Experience + Technical Upgrade Considerations | Mar. 27 | 10 a.m. PT
New Laserfiche AI-Enabled Chat Feature For Documentation
Laserfiche’s new AI chat feature has been enabled on both Laserfiche 12 and Laserfiche Cloud user guides. Please visit the guides and click the icon in the bottom right to open up the chat window. You can query the documentation using natural language questions.
▪ Laserfiche Cloud User Guide
▪ Laserfiche 12 Self-Hosted User Guide
Product Features and Department Process Webinars
From March 18 – May 20, Laserfiche will be hosting a series of bite-sized demo webinars showcasing product features and popular department processes.
▪ Document Management: Secure Your Content and Boost Productivity – March 18 | 11 a.m. PT
▪ Simplify Records Management and Strengthen Compliance – March 26 | 11 a.m. PT
▪ Streamline Content Capture, Turn Information into Action with Intelligent Data Capture Tools – April 1 | 11 a.m. PT
▪ Connect Your Systems, Transform Your Business with Laserfiche Integrations – April 8 | 11 a.m. PT
▪ Boost Efficiency and Empower Your Organization with Process Automation – April 22 | 11 a.m. PT
▪ Transform Human Resources with Laserfiche – April 29 | 11 a.m. PT
▪ Streamline Accounting Operations with Laserfiche – May 6 | 11 a.m. PT
▪ Automate Contract Management with Laserfiche – May 13 | 11 a.m. PT
▪ Transform Vendor Management with Laserfiche – May 20 | 11 a.m. PT
New Courses Available
Laserfiche Cloud API Authentication. This eLearning course can be accessed in Aspire, at no cost. Please log into Laserfiche Aspire to access this course.
Course Description: In this course, you will learn the different ways to authenticate and connect to the Laserfiche Cloud API to build integrations in the repository and lookup tables. Learners should be familiar with general API concepts. This content is based on Laserfiche Cloud.
Course Objectives: By the end of the course, you will be able to:
▪ Define the different authentication methods for the Laserfiche Cloud API
▪ Identify key terms and locations for authentication information in external applications
▪ Explain how to authenticate to the Laserfiche Cloud API
Course Length: 15 minutes
Using Metadata in Laserfiche 12. This eLearning course can be accessed in Aspire, at no cost. Please log into Laserfiche Aspire to access this course.
Course Description: In this course, you will learn about the various types of metadata in Laserfiche and how they can be used to streamline tasks such as searching for documents, generating reports, and automating processes.
Course Objectives: By the end of the course, you will be able to:
▪ Identify the main types of metadata
▪ Explain how metadata can be used to search for entries and generate reports
▪ Use templates and fields
▪ Define document relationships and tags
Course Length: 30 minutes
Receive a Gift Card for Your Info-Tech Software Review!
Are you excited about using Laserfiche? Want to share your opinion for a chance to receive a $20 gift card? Surveys take about 10-15 minutes to complete, are anonymous and approved reviews will receive a $20 gift card. Gift Cards are availbel to the first 100 reviews of 2025!
Click Here to Start Your Survey!
Customer Review for Gartner Peer Insights by3/31/25
Are you Excited about using Laserfiche and want to share your experience? Surveys are anonymous, take about 10 minutes to complete, and give you the opportunity to share your voice with others! If you think Laserfiche is a 5 star Document Management System, help others in their search for success.
Click Here to Start Your Survey!
Technical Resources
Knowledge Base Articles: Please log into Laserfiche Support Site to access these resources.
▪ List of Changes for the January 31, 2025 Laserfiche App
▪ List of Changes for Laserfiche Audit Trail 11 Update 6
Videos: Please log into Laserfiche Aspire to access these resources.
▪ Creating Templates in Laserfiche 12
▪ Highlight Annotations in Laserfiche 12
▪ How are Forms and Processes Related in Laserfiche 12
