May 2025 ECS Imaging Newsletter
ECS News
Laserfiche Empower 2025 Annual Conference Highlights
Laserfiche’s Annual Empower Conference in Las Vegas in April was an exciting conference! We learned a lot about what’s new and what’s coming to Laserfiche. We’re looking forward to consulting with you on the latest and greatest features and how your organization can leverage them.
Cloud AI has arrived and more to come! – Check out a new era of productivity!
Self-Hosted Version 12 and AI!
▪ Version 12 for Self-hosted has been out 6 months and includes new features in the Spring release.
▪ AI is coming soon to Laserfiche Self-Hosted Subscription licensing in the fall 2025 version 12!
▪ Upgrade to Laserfiche 12 Self-Hosted and get a FREE Laserfiche Gold Certification course pass for your entire organization through November. ($1,000 value)
Schedule with your Customer Success Consultant this month to find out more! Debbi, Laura, Pete & Josh
ECS’s VIP Reception Bash at Swingers
Thank you to everyone who joined us and we connected with over the week. We hope you learned a lot and had a fun conference too!
ECS May Webinar: Learn About ECS and Laserfiche Latest and Greatest Offerings
You are our priority and we want to make sure you get the most value out of our services. You’re invited to discover the latest updates and we’re excited to share how you can take advantage of these benefits.
We are presenting the same Webinar on 2 separate days for your convenience!
Click on the day you would like to attend. Please note the 2 Webinars have different times
Laserfiche News
What’s New in Laserfiche 12 Self-Hosted
Laserfiche 12 Spring Release Now Available
Upgrade to the fastest adopted self-hosted version ever. Here are 3 BIG reasons to upgrade,
▪ NEW Installer: Reduce time spent on administration.
▪ NEW Test Enhancements: Test workflows when developing new processes.
▪ NEW Visualization: See your entire system at-a-glance.
Learn More About Laserfiche 12 Spring Release
AI features are being released first in the Cloud now, and for LF12 Self-Hosted on Subscription platform is scheduled for Fall 2025. See below for a summary description.
What’s New In Laserfiche Cloud!
Multiple Repository Support
▪ Enhance security and meet compliance requirements by separating data.
▪ Business Tier customers can request up to 2 additional repositories at no additional cost. Additional repositories beyond 3 are available for purchase.
▪ Professional Tier and Site Licenses can purchase additional repositories.
▪ Starter, Demo and Trial accounts are not eligible for adding additional repositories.
▪ Maximum number of repositories is 25.
▪ Talk to your Customer Success Consultant to learn more about multiple repositories.
Repository Metadata Enhancements
▪ User-friendly metadata designer.
▪ Updated field types, including radio button and checkbox fields.
▪ Add instructions to guide users through metadata.
▪ Show or Hide fields based on user input in other fields.
▪ An optional “Other” selection.
▪ Side-by-side field display.
▪ Collapsible sections.
▪ Support for a table view of multi-valued field groups, and so much more.
Additional Cloud UI Enhancements
Coming in May/June – AI Features
Laserfiche AI: Smart Fields – Automatically extract data from any document format by typing a brief description of the information you need, and Smart Fields will recognize and automatically populate this metadata within your Laserfiche Template.
Laserfiche AI: Smart Chat – In addition to using traditional search, as well as AI-enhanced search, you can now use the help documentation chatbot,
powered by Laserfiche AI, to query Laserfiche Cloud guide just like you can with the Laserfiche 12 guide. See the NEW Cloud User Guide.
Learn More About Laserfiche AI Features
Direct External Database Connections – Connect directly to external databases without a Remote Agent for use across Forms, Workflow, and Process Automation.
Learn More About Laserfiche Cloud Updates
New and Improved Laserfiche Champion Program
The reimagined Laserfiche Champion Program was launched at Empower 2025 with upgraded rewards and simplified ways to participate. Join the Laserfiche Champion Program today and unlock a world of exclusive benefits, including
▪ Experience Rewards: Tickets to pro sports, amusement parks, shows and more.
▪ New Swag: Champion hoodie, Laserfiche cap, etc.
▪ Laserfiche Expertise: Access to paid trainings and certifications.
▪ Bonus Points: New ways to boost your balance and earn points faster.
▪ Automatic Points: No manual reporting for select Champion activities.
Learn More About the Laserfiche Champion Program!
IMPORTANT NOTICE
Laserfiche Announces 5% Price Uplift for all Product Suites
To continue delivering the innovations and quality expected, Laserfiche will adjust the pricing effective October 1, 2025. This will be the first price update for the Self-hosted and Cloud subscriptions since 2020.
Effective October 1, 2025, all product suites, Laserfiche Self-hosted Subscription, Laserfiche Cloud, Laserfiche Team, Laserfiche United, Laserfiche Avante, and Laserfiche Rio and the Municipal Site packages will see a 5% uplift in software and support prices. This applies to expansion orders and renewals.
Option For Multi-Year Contracts
Customers on a multi-year contract term will not be affected by the 2025 adjustments. Laserfiche offers a 3-year term with a maximum and guaranteed 3% year-over-year increase for renewals. Securing a multi-year term now can help lock in cost stability while continuing to benefit from ongoing innovations. Contact your ECS Customer Success Consultant for more information on securing a multi-year contract.
Receive a Gift Card for Your Info-Tech Software Review!
Are you excited about using Laserfiche? Want to share your opinion for a chance to receive a $20 gift card? Surveys take about 10-15 minutes to complete, are anonymous and approved reviews will receive a $20 gift card. Gift Cards are availbel to the first 100 reviews of 2025!
Click Here to Start Your Survey!
Helpful Resources
Laserfiche Aspire
What’s New in Laserfiche
Laserfiche Solution Marketplace
Laserfiche Answers
Laserfiche’s Upcoming Webinars
ECS Imaging’s Upcoming Events
ECS Imaging Blog
ECS Imaging Customer Success Stories
