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ECS Imaging is a Platinum Certified Laserfiche Value Added Reseller with decades of expertise in the content management industry. We’ve built our strong client base by providing industry-leading content management solutions combined with superior Laserfiche customer support.
We consider customer satisfaction a top priority. So much so, that we’ve built an industry leading team of Laserfiche support specialists to take care of any issues that might arise. Each and every one of our Laserfiche support specialists has received extensive training and product certifications.
Our technical solutions team stays up-to-date on the latest Laserfiche features and updates to deliver expert consulting and Laserfiche support services. We offer comprehensive technical support solutions providing our clients with reliable, responsive and cost-effective service.
We provide two tiers of technical support: Basic Laserfiche Software Assurance Plan (LSAP) and ECS Priority Support. Basic LSAP support provides software updates along with access to the Laserfiche support site and phone support. ECS Priority Support compliments Basic LSAP, filling crucial technical support coverage gaps – such as warranty administration and annual account check-ups. ECS Priority Support gives you 360-degree coverage, helping to make your paperless transition sustainable.
Each time you contact our tech support team you’ll be connected to a single point of contact that will document your issue and begin to troubleshoot and resolve your problem. Responsive, professional and competent – are a few of our favorite compliments we’ve received.
ECS is a Platinum Certified Laserfiche Value Added Reseller (VAR). Our technical support specialists have extensive Laserfiche training and collectively hold more than 200 Laserfiche® certifications. Our 95% first-call resolution rate testifies to our efficiency.
Free Laserfiche online mastery tools: code library, support forums, and video tutorials are all available for free – giving you the ability to solve problems and find solutions without additional costs.
ECS Imaging, Inc. is a Platinum-Certified Laserfiche Solutions Provider and a top- performing Value Added Reseller (VAR) since 1995, offering comprehensive turn-key enterprise content management (ECM) solutions and custom integrations to meet the needs of clients in both the public and private sectors.
Decades of experience in the content management sector allow us to provide industry- tested ECM solutions and ensure seamless system implementation.Thousands of satisfied clients have incorporated Laserfiche into their information infrastructure optimizing existing business processes and making their organizations’ content more secure and accessible. Learn more about our successes – customer testimonials