December 2023 ECS Imaging Newsletter
Upcoming ECS Events
January Webinar: Success Story – San Joaquin Regional Rail Commission
Join ECS Imaging and special guest speaker, Nick Perez, from San Joaquin Regional Rail Commission as he demonstrates how they were able to refine the Accounts Payable invoice payment process as well as automate capture, searching and various aspects of the business process.
Please see Event Flyer
Please also see the Customer Success Story below.
Free In-Person Laserfiche User Training at Val Verde USD
Val Verde USD in Perris, CA and ECS Imaging have collaborated to offer the Laserfiche community at large this free training opportunity. VVUSD has graciously opened up their on-site training room and ECS will be hosting the trainings for any ECS Customer who would like to attend! The two-hour training session will include the following topics:
Laserfiche Client Navigation
Laserfiche Import and Scanning
Laserfiche Document Viewer
Laserfiche Search and Retrieval
There is no cost for the training event, but space is limited. If you would like to attend, please register as soon as possible!
Customer Success Story: Vanguard University
Laserfiche Process Automation Improves Student Life on Campus
Thank you to Vanguard for sharing their story in person at our Annual Conference in October
Vanguard University is a private, non-profit university founded in 1920, it currently serves over 2,300 students and 33,000 alumni around the world with a staff of more than 100 full-time faculty on a single campus providing over 30 undergraduate programs and seven graduate degree programs. The University came to ECS Imaging looking to improve their overall Laserfiche support in 2021. Their Laserfiche system had many forms and workflow processes.
Customer Success Story: San Joaquin Regional Rail Commission
Laserfiche Transports the Accounts Payable Invoice Process with Automation
See their automated system in action on January 31st in our live webinar!
In 1995, the San Joaquin Regional Rail Commission (SJRRC) was born out of a need to provide reliable public transportation to the growing population in the Silicon Valley, Tri Valley, and mid Central Valley areas of California. In 1998 the Altamont Commuter Express (ACE) rail service began that included two westbound morning trains and two eastbound trains in the evening. In 1998, the rail system was serving 1,000 daily riders in each direction.
Complimentary Laserfiche Empower 2024 Passes
ECS Imaging is excited to offer complimentary Laserfiche Empower 2024 Passes to the FIRST 100 ECS CUSTOMERS who can register during the calendar year 2023 (you must be able to register before December 31, 2023 to qualify). Laserfiche Empower 2024 will be held in Las Vegas at the Mandalay Bay Resort & Casino April 22 – 25, 2024. Travel and Hotel accommodations not included. Please email [email protected] to request your complimentary Laserfiche Empower 2024 Pass today! Please also provide the names and email addresses for each person.
Recap of ECS 2023 Training Webinars
We are offering 1 complimentary CPP Course to anyone who has attended all training Webinars this year. If you have attended all Webinars in 2023, please contact your ECS Customer Success Consultant to request your complimentary training course.
January 2023: Forms 101 Training
February 2023: Trusted System Compliance
April 2023: 101 Training- Web Based Repository & Mobile
June 2023: Empower 2023 Takeaways
July 2023: Top 5 Automations
August 2023: OneSpan Digital Signature
November 2023: Lawndale ESD Customer Success Story
We also have new virtual training opportunities at no cost, please contact your ECS Customer Success Consultant to get more information on what options are available! If you are not sure who to contact, email [email protected] and we will put you in touch with your Consultant.
A Message from the CEO
We are committed to and appreciate the wonderful opportunity to work with you, our customer community! For 28+ years we have supported our local government in advancing technology and digital transformation through many focused efforts. Our strategic partnerships with the associations you belong to like CCISDA, MISAC, CCAC, League of CA Cities, CITE, and CASBO, are designed to help you succeed. It is our goal to build long-term, trusted relationships with all of you and provide you the right solutions to improve efficiencies to make your jobs a little easier. Our ongoing Annual Conferences, User Groups, and Webinars are a way we give back to you by offering free training, collaboration, and networking opportunities. We are grateful for our customers and committed to excellence in supporting each and every one of you! Looking forward to a peaceful and exciting 2024! ECS wishes everyone a safe and happy holiday season!
Thank you,
Debbi Bodewin
LinkedIn
Laserfiche News
2024 Important Budgeting Notice
In preparation for next year, Laserfiche has announced starting July 1, 2024 there will be a 5% increase to all modules and user licenses on Perpetual and Site packages. This uplift applies to:
▪ Laserfiche Teams and United LSSP
▪ Laserfiche Rio and Avante software and LSSP
▪ Municipal Site packages (Cloud and Self-Hosted Subscription)
These adjustments are being imposed by Laserfiche and will help support the continued investment and feature updates to the self-hosted and cloud offerings.. It has not been officially announced to the public yet, but we are trying to provide you, our valued customers, a heads up in the meantime. Our Customer Success Team will be in touch soon to consult on the best options and added value available for your organization.
Laserfiche Run Smarter Awards
Nominations for the Run Smarter Awards are now open for a limited time. The awards program honors people and organizations that use Laserfiche to improve productivity, build innovative processes and achieve exceptional business results. Accepted submissions qualify for complimentary registration and a speaking invitation to Laserfiche Empower 2024 at Mandalay Bay Resort in Las Vegas from April 22 – 25, 2024. Nominations close on Friday, Dec. 8, 2023 at 5:00 p.m. PT.
If interested, please contact your Customer Success Consultant for assistance or click on the link below to get started.
Laserfiche Empower 2024: What Sessions Are Right For You?
Laserfiche is hosting “Empower Chat” Sessions with Laserfiche staff about what sessions are offered at Empower. Whether you’re new to Laserfiche, looking to try something new with the product, or a Laserfiche expert, Laserfiche staff has ideas for how to make the most of your time at Empower!
Monday, December 4, 1:00 – 1:30 PM PT
Thursday, January 18, 8:00 – 8:30 AM PT
Friday, February 23, 10:00 – 10:30 AM PT
Laserfiche Empower 2024 will be held in Las Vegas at the Mandalay Bay Resort & Casino April 22-25, 2024. Registration is now open!
What’s New in Laserfiche Cloud
Lookup Table Updates – Customers who use Laserfiche to manage thousands of product SKU’s and parts lists, medical billing codes, historical customer data points and more are now able to store and leverage even larger Enterprise-level data sets with increased lookup table limits. Now take advantage of real-time data lookups across millions of data points for use in forms and workflows, and gain further ability for your organization to support tens of thousands of customers. This enhancement increases not just the number of rows, but the number of lookup tables as well. Limits will be increased automatically according to your license tier, with Professional starting at 20,000 rows and Business starting at 50,000 rows. Additional add-ons up to 100,000 rows are available for purchase.
Professional Tier will automatically increase to 100 Tables and 20K Rows
Business Tier will automatically increase to 150 Tables and 50K Rows
Customers can purchase beyond those limits if needed:
– Up to 150 Tables and 50K Rows (Professional Tier)
– Up to 200 Tables and 100K Rows (Professional & Business Tiers)
Form Designer Updates – Designers can now configure field rules to run based on where the form is in a process. For example, you can configure specific fields to be shown only when the form is saved to the repository, which allows you to have more control over what is seen when viewing the form. This continues our ongoing enhancement of removing the need to script common scenarios.
You now have more control over how forms are saved to the repository. For multi-page forms, a new option creates corresponding page breaks in the forms when they are saved as PDFs.
Direct Share One-Time Passcode – Direct Share has streamlined security by allowing you to automatically generate a one-time passcode for content recipients, instead of having to create and share a password with them manually. The use of an integrated one-time passcode makes sharing content both more secure and easier, as the sender no longer has to additionally communicate password information to the recipient. Instead, it’s all built-in directly at the time of accessing the shared content. You may also combine this one-time passcode with a manually generated password for a true multi-factor authentication (or MFA) experience where needed.
SharePoint Online Integration Updates – Take advantage of Laserfiche’s inherent security and records management functionality with a new Laserfiche SharePoint Online Integration. The integration provides common repository management capabilities for Laserfiche Cloud users right within SharePoint Online. Our integration allows you to browse your Laserfiche repository, view documents, and save documents to Laserfiche with configurable metadata mapping directly from SharePoint Online. Easily add this new integration to your SharePoint Online site from the Microsoft Marketplace.
Solution Templates – The City of Salem published a new solution template that allows for constituents and visitors to the city to report instances of acts of discrimination.
What’s New in Laserfiche Self-Hosted
Forms Design & Testing – New Forms features to make it easier and faster to build, customize and test for Forms. Significant improvements for saving to the repository such as accessing entry ID of saved forms and attachments. Preview Forms at various stages. Use pagination to make tables and collections easier to read through and search on. Mask single line fields. Additional support for layout designer scripting – including objects like submission action buttons, pagination titles, next button, etc. – that can be used for things like translating the entire page
DMZ – New tool to simplify steps for deploying Forms in the DMZ securely. Lightweight GUI based utility. Automatically configure both the internal and DMZ Forms instances. Reduces need for manual configuration
Convenient biometrics (Touch ID, Face ID) log-in support for mobile devices.
New features with advanced auditing
New Certification Series Available: Getting Started with Workflow in Laserfiche 11
Laserfiche has launched a new certification series: Getting Started with Workflow in Laserfiche 11. This series can be accessed in Aspire, and has an associated cost of $150.
Certification Description: This series is intended for users who are brand new to Laserfiche Workflow, as well as those who maintain their organizations existing Workflow environment. It covers the benefits of using Laserfiche Workflow in your organization, how to prepare to build a workflow using logic and conditions, how to use and define terminology related to workflows and create a basic workflow using the workflow designer, how to publish and run a workflow, how to prompt a workflow to run automatically using starting events, and how to expand a workflow using more advanced activities. This course is based on Laserfiche 11.
Certification Objectives: By the end of this series, learners will be able to:
* Describe the benefits of using workflows
* Gather information and Diagram a flowchart based on findings
* Distinguish between the canvas, toolbox, and propertied pane in the Workflow designer and build a basic workflow
* Test and publish a basic workflow
* Create and test a starting rule
* Automate and expand a workflow using more advanced activities
* Demonstrate knowledge by successfully completing a final assessment that contributes towards your Laserfiche Certification
Certification Length: 2 hours and 55 minutes
If you have any questions about this course, you can reach Laserfiche at [email protected].
